We welcome all our guests to Flåm. This is a special time, and one may wonder if it is safe to travel or not. We can assure that we have taken all precautions regarding hygiene and adapted to this on all our products so that you as a guest will have a worry-free experience.
You are required to arrive for check-in 20 minutes before departure for all boat trips. This is so we can dress you and register your name on our passenger list. For hiking or customised tours, you should usually arrive at the set time
We will provide you with all the necessary clothing that you don’t have yourself, free of charge.
You must dress for the season. Imagine driving in a car that's going at 60 km/h (40 mph) and sticking your hand out of the window for 2 hours. Even during the summer this can be a cold experience. We recommend that you wear warm clothing for all seasons, but especially during the winter.
Age and size
There is no age limit on our trips. However, we recommend that our winter visitors do not take very small children on the trip, as they can get quite cold.
Infants (0–4 years old) travel free on their parent's lap and do not require a ticket. However, please add a comment (stating age) in your reservation if you are bringing an infant so we can ensure we have the correct clothing for boat trips or a car seat for land-based tours.
Regarding clothing, we have a wide range from baby sizes to XXL.
Safety is the number one priority on our trips. You will be wearing a full flotation body suit in addition to a life jacket. There will be a safety briefing before the trip. In our 15 years of operation, nobody has ever fallen overboard. Our trips are very safe and emergency equipment is always taken on boat trips and guided hikes.